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FAQ's - @ Virtuquest

 

Are these props real?
All props on Virtuquest are replicas or reproductions unless noted as "Screen Used"

what is a prop "replica"?
A replica or reproduction is an item made to look like or resemble a screen used item.
Some items are classified as Screen-Matched, which are still replicas/reproductions.

Why should I purchase through website versus Ebay?
Although many items are sold through Ebay, the prices are a little higher due to fees charged by Ebay. If you contact Virtuquest directly and purchase using PayPal, Virtuquest passes on the savings to you.

Can I return items?
Generally items purchased are not returnable, unless Broken during shipping. However Virtuquest does consider "Special" circumstances.


Isn't it risky to purchase items outside of Ebay?
Generally Ebay does offer protection for items you purchase through them, however Virtuquest currently has an extremely high rating and customer satisfaction.
Currently Virtuquest sales are conducted under "IdahoRandom" Ebay id.

How long does it take to get an item?
Items that are currently in stock can be shipped within 24 hours of completed PayPal payment. Other items will depend on build times. Most all items can be delivered within 2 weeks of request and are shipped once payment is received.



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